Contact us

Customer service

• Phone: +46 90 555 01 00
• Email: help@nordvik-telecom.example
• Opening hours: Monday to Friday 08:00–20:00, Saturday 10:00–16:00, closed on Sundays
• Live chat in the Nordvik app: every day 08:00–22:00

We answer emails within 2 working days.

Report a fault

Faults in the network or with your broadband can be reported around the clock on +46 90 555 01 00 (press 3). Business customers have a dedicated line, +46 90 555 01 50.

Press

Journalists can reach our press office at press@nordvik-telecom.example.

Visit us

Our head office is at Strandgatan 14, 903 26 Umeå, Sweden. For help in person, visit one of our stores.