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Cancel your subscription

Notice periods, binding periods and returning equipment.

Last updated 2026-09-30

Notice period

All Nordvik subscriptions have a one-month notice period. If you cancel during a binding period, you pay the monthly fee for the remaining months of the binding period.

How to cancel

You can cancel in the Nordvik app under Subscription → Cancel, or by calling customer service. Cancellations are confirmed by email within 24 hours.

Returning equipment

The Nordvik Hub 3 router must be returned within 30 days of the end of the subscription. A prepaid return label is sent with the confirmation. Unreturned routers are invoiced at 1,200 SEK.

Still need help?

Call +46 90 555 01 00 or email help@nordvik-telecom.example. See all contact options.