← Support

Understand your bill

When you are billed, payment methods and late fees.

Last updated 2026-08-20

When you are billed

Nordvik bills monthly in advance. Your invoice is sent on the 1st of each month and is due on the 28th. You can see every invoice in the Nordvik app under Invoices.

Payment methods

You can pay by e-invoice, direct debit (autogiro), card or Swish. A paper invoice costs 29 SEK per invoice; e-invoice and direct debit are free.

Late payments

If a payment is late we send a reminder with a 60 SEK reminder fee. After 30 days unpaid, outgoing calls and data are suspended until the invoice is paid.

Still need help?

Call +46 90 555 01 00 or email help@nordvik-telecom.example. See all contact options.